Terms of Service
Last updated: April 13, 2026
1. Acceptance of Terms
By accessing or using The Booking Flow ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service. These terms apply to all users, including contractors, service businesses, and marketing agencies.
2. Description of Service
The Booking Flow is a lead capture and booking automation platform designed for service businesses. The Service includes lead form embedding, automated notifications, appointment booking integrations, follow-up sequences, and a lead management dashboard.
3. Account Registration
You must create an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate and complete information when registering.
4. Acceptable Use
You agree not to use the Service to send unsolicited communications, collect data without consent, violate any applicable laws, or interfere with the operation of the Service. You are responsible for all content submitted through your lead forms and the manner in which you follow up with leads.
5. Subscription and Billing
Access to the Service requires a paid subscription. Subscription fees are billed in advance on a monthly or annual basis. You authorize us to charge your payment method on a recurring basis. All fees are non-refundable except as required by law or as explicitly stated in your plan.
6. Data and Privacy
Your use of the Service is also governed by our Privacy Policy. Lead data submitted through your forms is stored and processed on your behalf. You retain ownership of your lead data and are responsible for handling it in compliance with applicable privacy laws, including CAN-SPAM where applicable.
7. Third-Party Integrations
The Service integrates with third-party tools including Google Calendar, Zapier, n8n, and various CRMs. We are not responsible for the performance, availability, or terms of any third-party services. Your use of integrated services is subject to their respective terms.
8. Limitation of Liability
To the fullest extent permitted by law, The Booking Flow shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including lost profits, lost leads, or business interruption, even if advised of the possibility of such damages.
9. Termination
We reserve the right to suspend or terminate your account at any time for violation of these Terms. You may cancel your subscription at any time through your account settings. Upon termination, your access to the Service will cease and your data may be deleted after a reasonable retention period.
10. Changes to Terms
We may update these Terms from time to time. We will notify you of material changes via email or in-app notice. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
11. Contact
Questions about these Terms? Contact us at legal@thebookingflow.com.